You can also add people external to your org, clients, consultants, etc., to these systems. These systems will reduce your internal emails by 90%, I can almost guarantee. (Note: Discord was designed more for public use of servers, so you have to manage permissioning well). As a free-er option, you may wish to consider Discord.
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Slack is the solution for this but unfortunately it's practically essential you pay for their service the free option is severely limited. At one point we used a plugin and saw that 80+% of our emails were internal. One of the fastest things you realize when you start working remotely in earnest is the volume of internal emails. Schools have Google for Education as well as other solutions that we don't really have the time to go into here. If you are a 501(C) nonprofit, please consider Google for Nonprofits and check out their Grant programs. I feel these make services like Dropbox and Box redundant, but they are certainly the best of breed for Cloud storage if you need that service. On top of that, they come with storage solutions, OneDrive and Google Drive respectively. A single login for email, cloud documents, presentations, etc., is great. It's hard for a mid-sized firm to really present a compelling reason to run an Exchange server these days and if you're like a former client of mine, employing 50 people and running off GoDaddy's internal email options, it's time for a change. I'm ambivalent to the two major players in this arena for Cloud suites, but far and away your best options are Microsoft Office 365 and G Suite (formerly Google Apps).
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Without further adieu, here are 10 Helpful Software Applications I hope this can help you in this time of turmoil to build a stronger business that will be well equipped to withstand future challenges. My most popular workshops centered around precise and practical advise. I have seen how challenging this is because our local economy largely hinges on small business and I spent a few years giving seminars to local trade organizations. While enterprise corporations have their business continuity plans tested and their servers strained, small and mid-size firms are slowly realizing it may not be possible to conduct business as usual for the next few months.
We moved from our hub and spoke to a predominantly remote environment. Then I landed in an area where the local talent pool was not deep enough in key skills people also balked at 30 and 45 minute commutes (I know my friends are chuckling in major metros). Even though I spent almost a decade working with people all over the world, it still hinged on face-to-face meetings and a centralized office (hub and spoke).
POLYMAIL, ITS AGENTS AND ANYONE INVOLVED IN CREATING OR PROVIDING THIS APPLICATION OR CONTENT SHALL NOT BE LIABLE EVEN IF ANY OF THEM OR ANY AUTHORIZED REPRESENTATIVE OF THEM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES OR INJURY CAUSED BY ERROR, OMISSION, INTERRUPTION, DEFECT, FAILURE OF PERFORMANCE, UNAUTHORIZED USE, DELAY IN OPERATION OR TRANSMISSION, LINE FAILURE, COMPUTER VIRUS, WORM, TROJAN HORSE OR OTHER HARM.I remember my shift from a physical to geographically dispersed workforce. THE USER'S SOLE REMEDY IS TO CEASE USE OF THE APPLICATION. TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE LAW, IN NO EVENT SHALL POLYMAIL OR ITS AGENTS OR ANYONE INVOLVED IN CREATING OR PROVIDING THIS APPLICATION (A) BE LIABLE TO THE USER WITH RESPECT TO USE OF THE APPLICATION AND/OR (B) BE LIABLE TO THE USER FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR OTHER DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, LOSS, THEFT OR CORRUPTION OF USER-GENERATED INFORMATION, STORED USER CONTENT, THE INABILITY TO USE THE APPLICATION, OR DEVICE FAILURE OR MALFUNCTION.
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